las leyes de limón

[Ken]

Aprende ingles con el club Triumph!!!

largot100 , Ojalá pudiera ser yo que aprende español!!!

I feel obliged to apologize if my comment offended you. My only intention was to make a sarcastic comment or joke.

I regret what happened, it's a shame the service you have received you and your wife.

I hope it is resolved soon and your wife have the best possible recovery

Hola largot100,

No problem at all, I still have a sense of humour with everyrhing except Triumph.

Thank you for your good wishes.

[Moi]

Bueno, eso me paso hace muuuuchos años, como 3 coches atrás. Tantos que ya lo había olvidado hasta que esta historia me lo ha recuperado a la memoria.

Pero acojonaba mucho, que un coche se te parara en cualquier momento, y casi siempre acelerando fuerte. Supongo que el movimiento hacía que se cortara el contacto

En el grupo V.A.G con motores TDI con inyector bomba a parte del relé 109 como se te comunique algún inyector ( fallo bastante común ) el coche se te para en seco, ya sea a ralentí ó por autovia, por el 2009-2010 erradicaron el problema cambiandolos por inyectores Common Rail tipo Citroen / Alfa.

[Moi]

Hola Moi

Lo siento, me perdí su mensaje y ahora no se traduce para mí en mi equipo, pero gracias porque "pensar" Entiendo el +1.
***
I am sorry, I missed your message and now it doesn't translate for me in my computer, but thank you because I 'think' I understand the +1.

Hola Ken

por la moto y por la foto de tu avatar creo que hemos salido juntos una vez

eres tú el de esta foto, creo que coincidimos en la subida a Guadalest... .?

[Ken]

Hola Moi

Lo siento, me perdí su mensaje y ahora no se traduce para mí en mi equipo, pero gracias porque "pensar" Entiendo el +1.
***
I am sorry, I missed your message and now it doesn't translate for me in my computer, but thank you because I 'think' I understand the +1.

Hola Ken

por la moto y por la foto de tu avatar creo que hemos salido juntos una vez

eres tú el de esta foto, creo que coincidimos en la subida a Guadalest... .?

Hola

Sí, ese soy yo (el más cercano a la izquierda) en mi Speedmaster.

¿Es que usted más cerca de la bomba de gasolina?

Espero que podamos montar de nuevo algún día.

***

Hola

Yes, that is me (closest to the left) on my Speedmaster.

Is that you closest to the petrol pump?

I hope we can ride again one day.

[Humphrey]

Traducido por google:

Hello, Ken, I feel your problem, I hope they fix soon.

I think the same thing Davidaytor: I think you should go to court. Your wife's injuries are enough reason to push yourself justice.

From this forum try to help you in whatever you need.

Good luck.

------------------

Hola, Ken, siento tu problema, espero que se solucione cuanto antes.

Pienso lo mismo que Davidaytor: creo que debes acudir a los tribunales. Las lesiones de tu esposa son suficiente motivo para que exijas justicia.

Desde este foro intentaremos ayudarte en lo que necesites.

Buena suerte.

[Pyro]

In spain we have the Law 23/2003, and this law is a Europe Directive,

If your cycle is Km 0 is second hand but it sells for professional seller, therefore you have one year of warranty.

You send letter or email to Triumph.uk but you should talk with a lawyer (especialist in this complaint, you dont go to Legalitas, I lost 3000€ because Legalitas dont know their works),

In Spain is very tipical, that seller waste your time until warranty pass and then they will say that your warranty expired, and this is false, the warranty is renew after each reparation, (in each part changed or repaired), and if they try to charge any bill, is forbidden and warranty repairs is without charge to buyer.

You should keep the injured report of your accident, and provide this information to lawyer.

[Moi]

¿Es que usted más cerca de la bomba de gasolina?

Espero que podamos montar de nuevo algún día.

***

Hola


Is that you closest to the petrol pump?

I hope we can ride again one day.

No ese es Josefo, yo estaba haciendo la foto y llevaba una Speedmaster Negra y Roja

ya me acuerdo de vosotros, siento enormemente lo ocurrido
espero nos volvamos a ver

[Ken]

Traducido por google:

Hello, Ken, I feel your problem, I hope they fix soon.

I think the same thing Davidaytor: I think you should go to court. Your wife's injuries are enough reason to push yourself justice.

From this forum try to help you in whatever you need.

Good luck.

------------------

Hola, Ken, siento tu problema, espero que se solucione cuanto antes.

Pienso lo mismo que Davidaytor: creo que debes acudir a los tribunales. Las lesiones de tu esposa son suficiente motivo para que exijas justicia.

Desde este foro intentaremos ayudarte en lo que necesites.

Buena suerte.

Hola Humphrey,

Muchas gracias por su apoyo.

Lo tengo todo preparado para ir a un abogado, pero estoy reteniendo por un par de razones ... 1, mi lengua me decepciona. 2, Triumph España, de estado a mí que ellos tienen 'ningún contrato con los clientes!' ... esto significa que tendría que ir a la corte en contra de Triumph Alicante (Grupo Prim) y eso no es realmente justo por mi parte.

Parece que la corte va a ser mi única / última opción.

Que iba a publicar una foto, pero no puedo averiguar cómo.


***

Hello Humphrey,

Thank you very much for your support.

I have everything prepared to go to a lawyer, but I am holding back for a couple of reasons... 1, my language lets me down. 2, Triumph España, state to me that they have 'no contract with customers!'... this means I would have to go to court against Triumph Alicante (Grupo Prim) and that isn't really fair of me.

It looks as though court will be my only/last option.

I would post a picture, but I can't work out how.

[DavidAytor]

I would post a picture, but I can't work out how.

http://www.elclubtriumph.es/viewtopic.php?f=9&t=66802

[Ken]

In spain we have the Law 23/2003, and this law is a Europe Directive,

If your cycle is Km 0 is second hand but it sells for professional seller, therefore you have one year of warranty.

You send letter or email to Triumph.uk but you should talk with a lawyer (especialist in this complaint, you dont go to Legalitas, I lost 3000€ because Legalitas dont know their works),

In Spain is very tipical, that seller waste your time until warranty pass and then they will say that your warranty expired, and this is false, the warranty is renew after each reparation, (in each part changed or repaired), and if they try to charge any bill, is forbidden and warranty repairs is without charge to buyer.

You should keep the injured report of your accident, and provide this information to lawyer.

Hello Pyro,

Thank you for your message. I will study it and see if I can find out about that Spanish law. My bike was purchased 0km with two years warranty.

I think I need to find the 'specialist' lawyer as you suggest.

[Humphrey]

From my point of view the bike manufacturer is responsible, in this case Spain Triumph. The dealer has nothing to do. But I'm no legal expert, sorry.
----------

Desde mi punto de vista el fabricante de la moto es el responsable, en este caso Triumph España. El concesionario no tiene nada que ver. Pero no soy experto en leyes, lo siento.

[Moi]

y en Triumph Prim Alicante, ( Concesionario Oficial ) que te dicen ? ... .

[peptorres]

Keep insisting with Triumph UK.

Whenever Triumph Spain has been contacted directly they've taken a while to move, but going direct to the manufacturer has helped and they contact Triumph Spain and a 'tiron de orejas' (ear pulls) has been passed on to ease and solve oyur problem.

Ideally it is your dealer that should fix this, but if they don't, then it is up to Triumph Spain for 'importing' a motorcycle in not OK condition. You can aleways contact Triumph UK as well telling them how you are treated in Grupo Prim, Alicante.

PM me if you need more details as I do hold one or two email addresses from the guys 'sitting above' back in Hinckley.

[Ken]

From my point of view the bike manufacturer is responsible, in this case Spain Triumph. The dealer has nothing to do. But I'm no legal expert, sorry.
----------

Desde mi punto de vista el fabricante de la moto es el responsable, en este caso Triumph España. El concesionario no tiene nada que ver. Pero no soy experto en leyes, lo siento.

Estoy totalmente de acuerdo con usted Humphrey y Triumph España, incluso han tenido sus trabajos gerente nacional sobre la moto, pero todavía decir que Triumph España no tienen contrato ni obligación ... se trata de un 'salir' y esto, en mi experiencia, es el tipo de personas que son en realidad (lo siento decir eso).

Triumph España incluso me dijo que presentar una "Hojas de Reclamación" local contra la banca!!!

***

I totally agree with you Humphrey and Triumph Spain have even had their national manager work on the bike, but they still say that Triumph Spain have no contract and no obligation... it is a 'get out' and this, in my experience, is the type of people they really are (sorry to say that).

Triumph Spain even told me to file a local 'hojas de reclamacion' against the dealer!!!

[Ken]

y en Triumph Prim Alicante, ( Concesionario Oficial ) que te dicen ? ... .

Lo siento mucho Moi. Mi traducción de Google funciona bien con su mensaje.

Triumph Alicante (Grupo Prim) es mi distribuidor oficial y la moto está con ellos ahora. Triumph España han participado y están dando instrucciones al distribuidor y el intercambio de e-mails conmigo.

***

I am really sorry Moi. My google translation does work well with your message.

Triumph Alicante (Grupo Prim) is my official dealer and the bike is with them now. Triumph Spain have been involved and are giving instructions to the dealer and exchanging e-mails with me.

[Ken]

Keep insisting with Triumph UK.

Whenever Triumph Spain has been contacted directly they've taken a while to move, but going direct to the manufacturer has helped and they contact Triumph Spain and a 'tiron de orejas' (ear pulls) has been passed on to ease and solve oyur problem.

Ideally it is your dealer that should fix this, but if they don't, then it is up to Triumph Spain for 'importing' a motorcycle in not OK condition. You can aleways contact Triumph UK as well telling them how you are treated in Grupo Prim, Alicante.

PM me if you need more details as I do hold one or two email addresses from the guys 'sitting above' back in Hinckley.

Hi peptorres.

Again I agree with everything you say.

I have 50 'pages' (must be 100+ e-mails) between myself and Triumph Spain (Santiago Mulás and José Maria Clemente) they have all been copied to Nick Bloor (I have his e-mail address). I also have Nick Bloor's direct telephone and have spoken to him... he say's he will do something but just passes it back to Triumph Spain!

[Ken]

I would post a picture, but I can't work out how.

http://www.elclubtriumph.es/viewtopic.php?f=9&t=66802

Gracias David,

He mirado en su enlace, pero todavía no puedo resolverlo.

Yo puedo subir mi foto en la Web, pero no puedo encontrar dónde hacer clic en un mensaje para que se muestre en este foro.

Soy un tonto!

***

Thank you David,

I have looked at your link, but I still can't work it out.

I can upload my picture to the web, but I can't find where to click on a message to display it on this forum.

I'm a dummy!

[Pyro]

In spain we have the Law 23/2003, and this law is a Europe Directive,

If your cycle is Km 0 is second hand but it sells for professional seller, therefore you have one year of warranty.

You send letter or email to Triumph.uk but you should talk with a lawyer (especialist in this complaint, you dont go to Legalitas, I lost 3000€ because Legalitas dont know their works),

In Spain is very tipical, that seller waste your time until warranty pass and then they will say that your warranty expired, and this is false, the warranty is renew after each reparation, (in each part changed or repaired), and if they try to charge any bill, is forbidden and warranty repairs is without charge to buyer.

You should keep the injured report of your accident, and provide this information to lawyer.

Hello Pyro,

Thank you for your message. I will study it and see if I can find out about that Spanish law. My bike was purchased 0km with two years warranty.

I think I need to find the 'specialist' lawyer as you suggest.

ok therefore the cycle is new, however in Spain km0 is a used vehicle with few kms that it sells by a professional seller, for example test units.

Your demand must go against contract seller, I can not focus a any lawyer

this is the law in the BOE
http://www.boe.es/boe/dias/2003/07/11/p ... -27164.pdf

It is in spanish but the important for you is this sum:
Article 3 The intem conformities
a) The item must be same that the samples and brochure description.
b) The item must make the functions and performances for which it was design.

an the most important and a lot of works dont make.
Article 6 Repairs and exchanges
a) All repair and exchanges cost (transport, mechanic, other items necessaries, for example change the oil if you need exchange the stator) will be free for the consumer/buyer.
b) All repair and exchanges times will be into of the reasonable margins
c) The warranty is in stand by meanwhile the item is fixing. (if repair is 2 months, you have 2 months warranty more)

[Ken]

Pyro, thank you very much, that is so interesting... I will go and study in depth.

The bike was 0km ('actual', no km on the speedo), but the dealer had pre registered it. However the warranty was two years from the date I purchased it (in writing).

Thank you again for the link and advice.

[Ken]

If this works, here is the picture that has really upset me and made my wife cry.

Her x-ray:-



Can you guy's understand the upset? It was a 5 1/2 hour operation and she won't ever be able to move that finger properly again!